Refund policy

Refund policy

At Mr. Perfect, we are committed to delivering quality products. If something isn’t right, we’re here to help.

1. Return & Exchange Eligibility

We offer returns and exchanges within 7 days of delivery, under the following conditions:

  • Product must be unused and unopened
  • Item should be in original packaging and condition
  • Proof of purchase (order confirmation) is required

2. Valid Reasons for Return/Exchange

Returns or exchanges are only accepted if:

  • You received a damaged product
  • You received a wrong item

3. Non-Returnable Items

Due to the nature of cleaning and hygiene products:

  • Opened or used items are not eligible for return or exchange
  • Products without original packaging will not be accepted

4. Process for Return/Exchange

To initiate a return or exchange:

  1. Contact our support team within 7 days of delivery
  2. Share your order details and issue (with images if required)
  3. Our team will guide you through the next steps

5. Refund Policy

  • Once the product is received and inspected, the refund will be processed
  • Refunds (if applicable) will be issued via bank transfer
  • Shipping charges (if any) are non-refundable

📞 Contact Us

For any return or exchange queries, feel free to reach out: